Account Manager Job Description
As an Account Manager, you are the face of Hilti and the foundation of our direct sales model. This role involves having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
Who is Hilti?
Hilti is committed to innovation that enhances productivity, safety, and sustainability in the global construction industry and beyond. We foster strong customer relationships to create products and solutions that are Making Construction Better. Our passionate and inclusive global team of 34,000 employees across more than 120 countries explores possibilities, leverages potential, owns personal development, and builds lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked among the UK’s Top 20 Best Workplaces by the Great Place to Work Institute.
What Does the Role Involve?
In this role, no two days are the same. Your responsibilities will include:
1. Visiting sites and customers in the field, asking open questions to understand their needs, and providing tailored solutions.
2. Demonstrating our innovative products and state-of-the-art software to customers on-site.
3. Developing ‘focus’ customers by building relationships and uncovering new business opportunities.
4. Managing your sales area operationally, organizationally, and strategically, utilizing the Salesforce CRM system.
What Do We Offer?
At Hilti, you'll join a passionate and inclusive global team with a caring and performance-driven culture. We support your growth with:
* Extensive onboarding and training, including companywide events in Manchester.
* Incentives such as trips to New York City, Milan, and Miami for top performers.
* A minimum 10% salary increase after two consecutive years of high performance through our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays) with options to purchase additional days.
* Private healthcare, life insurance, wellbeing support, a 6% pension contribution, a company vehicle with fuel/charging card, a company laptop, and mobile phone.
* A £2,000 reward for referring a successful candidate.
What You Need Is:
The ideal candidate will possess:
* Customer-facing or sales experience in any industry.
* A solution-oriented approach to uncover customer pain points and needs.
* Alignment with our values of commitment, teamwork, courage, and integrity.
* Resilience and adaptability to engage with all customer levels.
* A motivated drive to succeed and overcome challenges.
* Curiosity and a passion for learning and growth.
* Excellent organizational skills and the ability to work autonomously.
* Essential: A full manual UK driving license to visit customers on-site five days a week. Please disclose any points on your license along with expiry dates.
Who Should Apply?
We welcome applicants from diverse backgrounds; some of our best account managers joined with no prior experience in sales or construction. Success at Hilti depends on teamwork and ability, regardless of background. Please apply for only one role; the team will assign you where your skills fit best.
Click the 'Apply Now' button to upload your CV and answer a few short questions. The process takes about 90 seconds. If shortlisted, you'll complete a fun online assessment and a pre-recorded video interview. Be sure to check your junk mail for these communications.
If you need assistance with your application, contact [emailprotected]. The process includes three stages: an interview with a Regional Manager, a day-in-the-life 'field ride,' and a final interview with a Sales Director. We will cover your travel expenses for in-person meetings.
If no suitable role is available now, we will keep your details in our talent pool for future opportunities and stay in touch.
Hilti values diversity and is an equal opportunity employer, welcoming contributions from all team members regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.
#J-18808-Ljbffr