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Our client are specialists in their market sector, they are now looking to recruit an Account Manager on a permanent basis.
The Job youll do
* Drive new business and drive respective profitable product developments, projects or services programs based on customer and market requirements.
* Spots, drives and creates profitable and strategic opportunities for new business development and service portfolio solutions.
* Initiates customer contacts for new opportunities.
* Completes technical analyses and supports proposal process at any stage, as part of the sales team.
* Supports the business case for initial formal RFQ with Project Manager
* Ensures technically proper and customer-oriented fulfilment of agreements and orders.
* Develops contractual documents with support of Sales Leader.
* Monitors key account operations to ensure customer satisfaction.
* Point of contact to OEM in commercial matters.
* Analyses the specific customer situation, and builds a sound network of stakeholders within Account organisation.
* Escalation contact for all customer communications
* Build and maintain strong relationships with customers, acting as a trusted technical advisor
* Plans sales volumes and potential of all potential Key Accounts / OEM assigned.
* Provides information for forecasts and planning.
* Reports sales and revenue related key indicators.
* Negotiates profitable proposals, in cooperation with the business Leadership.
* Responsibility to ensure the RMA and ETZ are executed on time with support of the account specialist.
* Prepare and maintain accurate records of customer interactions, technical issues and resolutions.
* Generate regular reports on sales activities, customer feedback and market trends.
* Contribute to the development of technical manuals, guides, and training materials.
About You
* Bachelors degree in Engineering or a related field (desirable).
* Minimum of 3 years experience in technical sales support, preferably in the automotive sector
* Strong technical knowledge of emission control technologies and products.
* Excellent communication and interpersonal skills, with the ability to understand and explain complex technical concepts.
* Proficiency in using Microsoft Office Suite, and other relevant tools.
* Ability to travel as need to support sale activities and customer engagements.
* Commercial and strategic acumen.
* Ability to seek and position client to win new business opportunities.
* Strong analytical and problem-solving skills.
* Ability to prioritise and deliver on customer requests.
* Detail-oriented with excellent organisational abilities.
* Ability to work independently and intuitively and take lead in a team environment.
* Customer-focused mindset with a commitment to delivering high-quality service.
* Adaptability and willingness to learn innovative technologies and industry trends.
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