We are seeking a highly motivated and experienced Assistant Hotel Manager to join our team. As an Assistant Hotel Manager, you will play a key role in ensuring the smooth operation of our hotel and providing exceptional guest services. If you have a passion for hospitality, excellent leadership skills, and a strong background in hotel management, we would love to hear from you.
Duties:
* Assist the Hotel Manager in overseeing all aspects of hotel operations
* Ensure high levels of guest satisfaction by providing excellent customer service
* Supervise and train hotel staff.
* Monitor and manage hotel inventory, including room availability and reservations
* Handle guest inquiries, complaints, and requests in a professional and timely manner
* Collaborate with other departments to ensure seamless coordination and communication
* Implement and enforce hotel policies and procedures to maintain a safe and secure environment for guests and employees
* Assist with budgeting, financial reporting, and revenue management
* Conduct regular inspections of hotel facilities to ensure cleanliness, maintenance, and adherence to quality standards
Requirements:
* Previous experience in the hospitality industry, preferably in a supervisory or management role
* Strong leadership skills with the ability to motivate and inspire a team
* Excellent communication and interpersonal skills
* Knowledge of human resources practices and procedures
* Ability to handle multiple tasks simultaneously while maintaining attention to detail
* Strong problem-solving abilities and decision-making skills
* Flexibility to work evenings, weekends, and holidays as needed
If you are looking for an exciting opportunity to contribute to the success of our hotel while advancing your career in the hospitality industry, we encourage you to apply.
Job Type: Full-time
Pay: £29,120.00-£30,000.00 per year
Benefits:
* Company pension
* Discounted or free food
* Employee discount
* Free parking
* On-site parking
Education:
* A-Level or equivalent (preferred)
Work Location: In person