Website Manager
We are seeking a Website Manager to join our marketing team and manage, develop and maintain www.grantthornton.co.uk. You will be the go‑to person responsible for website function, publishing, accessibility, content, analytics, SEO, and user experience, working closely with marketing, design, and service line teams across the organisation.
This demanding role combines technical skill with commercial awareness and the ability to manage multiple projects across a large organisation. You will influence website strategy, handle day‑to‑day operations and drive growth by aligning the web presence with our marketing automation strategy.
Key Responsibilities
* Day‑to‑day management of the website to agreed business objectives and acquisition goals, including building pages, managing publishing schedules, and collaborating with stakeholders.
* Prioritise workload across the website, identifying and actioning tasks that drive growth and commercial value.
* Work closely with the marketing automation team to optimise the website’s role in the customer journey – including journey optimisation, reporting and testing.
* Conduct regular reviews of the website and user experience across digital channels.
* Contribute to the website development roadmap, working with GTIL and development partners to ensure incremental improvements over time.
* Ensure web accessibility compliance and heightened user‑experience standards.
* Manage 3rd‑party relationships and toolsets.
* Produce training materials and deliver training on effective use of the web platform and templates.
* Advise and provide best‑practice guidance to teams across Markets and Clients.
* Translate business challenges into technology solutions that generate commercial value.
* Review and report on progress of target search terms.
* Report and present on website performance to a range of key stakeholders.
Key Qualifications
* A university degree or substantial experience managing a corporate B2B website.
* Extensive experience administering enterprise‑level CMS platforms, ideally Optimizely (EPiServer).
* Proven record of working with senior stakeholders and managing large‑scale website projects.
* Strong analytical background to interpret data and implement change.
* Experience in website personalisation, user experience, and information architecture.
* Excellent communication, presentation skills, and the ability to influence others.
* Experience managing 3rd‑party suppliers, contracts, and partnerships.
* Line‑management experience and the capacity to develop others and manage workload.
Desirable Skills
* Basic HTML, CSS coding and understanding of JavaScript functions.
* Experience with analytics tools such as Microsoft Power BI, Google Analytics, Google Tag Manager, Google Optimize, Session Cam/Clarity, Siteimprove, Crownpeak DQM.
* Understanding of marketing automation; ideally experience with D365.
* Experience with other content‑management platforms.
* Familiarity with Adobe Creative Cloud applications such as Photoshop.
Why Join Us
We value flexibility and support a healthy work‑life balance. The role offers opportunities to influence digital strategy, grow professionally, and contribute to a culture of inclusion and innovation.
#J-18808-Ljbffr