EmploymentSupportOfficer Location:Hybrid(OfficebasedinChester-Le-Street) Salary:£28,000perannum Hours:Full-time(40hoursperweek)flexibleoptiontoreduceto32hours RoleOverview Areyoupassionateaboutprovidingpeoplewithsupport,adviceandguidancetoassistthemintoemployment? Wouldyouliketoworkinarolethatplacesthecustomerattheheartofeverythingwedo,helpingtomakeapositiveimpacttopeopleslives? AnexcitingopportunityhasarisenwithforanexceptionalEmploymentSupportOfficertojoinourteam. WeprideourselvesonProvidingtailoredemploymentsupporttoindividualswitharangeofneeds,includinginsomecasesthosefurthestfromthelabourmarket.Supportingclientstoovercomebarrierstoemployment,developskills,andprogressintosustainableworkthroughpersonalisedactionplanning,coaching,andongoingguidance. Wearelookingforapassionateindividualtoworkwithinourtrainingteamtoliaisewithcandidateswhomayneedshorttermsupport.Thiswouldinclude: Liaisewithcandidatestoidentifybarrierspreventingprogression,includinginsomecasesthosefurthestfromthelabourmarket,anddevelopstrategiestosupporttheirnextstepsandcareergoals. Supportcandidateswithuploadingrequireddocumentationtoemployerportalsandonboardingplatforms,ensuringaccuracyandcompliance. Providedetailedinformation,advice,andguidance(IAG)toenableinformeddecision-makingandprogressionintoemployment. Deliverengagingremotesessions,includingInterviewTechniquesandotheremployabilityworkshopstailoredtolearnerneeds. Conducteffectivejobsearchsupport,includingsourcingopportunitiesandproactivelyengagingwithemployersoncandidatesbehalf. Guidecandidatesthroughjobassessmentsandapplicationprocesses,offeringtailoredsupporttoimproveoutcomes. Liaisewithemployerstocoordinateandsupportinductionandonboardingprocesseswhereappropriate. CollaboratewiththeBusinessDevelopmentTeamtoidentifyandsecuresuitableemploymentopportunitiesforcandidates. Provideclassroom-basedsupportasrequired,contributingtoapositiveandinclusivelearningenvironment. Researchandbuildrelationshipswithcommunityorganisationstosupportreferrals,partnerships,andeffectivesignpostingforcandidates. Tobesuccessfulinthisrole,youwilldemonstrate: Excellentinterpersonalandcommunicationskills,withtheabilitytoengageeffectivelybothverballyandinwriting. StrongITliteracy,withconfidenceinusingarangeofdigitalsystemsandplatforms. Provenexperiencesupportingindividualstoachievepositiveoutcomes. Theabilitytobuildrapportandworkeffectivelywithstakeholdersatalllevels,adaptingcommunicationstylesasneeded. Ahighlevelofattentiontodetail,withacommitmenttoproducingaccurateandhigh-qualitywork. Strongorganisational,timemanagement,andadministrativeskills,withtheabilitytomanagecompetingpriorities. Aself-motivatedapproach,combinedwiththeabilitytoworkcollaborativelyaspartofateam.