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Team Administrator
The closing date is 21 August 2025
12 Month fixed term contract 32.5 hrs per week
We are looking for an individual to join the team on a twelve month fixed contract, one who can provide a quality administrator service to the older adult home treatment team.
The older adult home treatment team aims to avoid hospital admission for older adults with a mental health crisis. We also provide discharge support for those on the wards returning home.
The team has admin support on five days of the week Monday to Friday
Main duties of the job
It is essential that the postholder have a wide range of administration skills including typing and audiotyping, word processing and computer experience and diary management.
The ability to maintain a high degree of confidentiality in relation to information about both patients and staff.
It is essential that the postholder has good communication skills, is organised, can prioritise their work effectively and has the ability to work unsupervised.
About us
At SHSC, we prioritise the well-being and safety of both our service users and employees. It is our policy and a condition of employment that all employees must join the DBS Update Service. This service carries an annual fee, which employees are responsible for paying up front. However, employees may claim this cost back through the Trust's Employee Expenses Reimbursement Policy. For those requiring a Basic DBS check, it is necessary to register for a DBS Online Account.
Job responsibilities
To deal with incoming telephone referrals and general enquiries and passing this information to relevant members of the team. This will sometimes involve dealing with urgent criteria or challenging situations and will involve contact with clients/carers
Provide a reception service for clients, carers and other visitors to the unit
Input and maintain the clients records on our electronic record Rio
The provision of an administration/secretarial service to the team, including typing and word processing of letters, reports, memos, audio transcriptions, photocopying and faxing in a timely and accurate fashion and where required
Prepare agenda and documentations for meetings within the service
Take minutes of meetings as required within the service
Receive and distribute internal and external mail
Assist in the monitoring and recording of data and statistical information to assist the team in development of quarterly team reports relating to Care Quality Commission (CQC) objectives
Operation of internal information systems
Record statistical information relating to patient information
Maintain and update existing filing systems
The postholder will be expected to support and adhere to general building protocols in relation to health, safety and security
This job description may vary from time to time following discussion with postholder the line manager
To undertake any training relevant to the post.
Awareness of the Trusts procedures in relation to the office environment e.g. Health and Safety.
The post holder should be comfortable in the use of computer technology, have basic keyboard skills and have the ability to use email.
This is not an exhaustive list of duties and responsibilities and in discussion with the manager the postholder may be required to undertake other duties which fall within the Banding of the post. The job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder.
Person Specification
Training and Qualifications
* oGCSE Maths & English or equivalent Grades A-C
* oWord Processing/Computer experience essential together with e-mail and Internet experience
* RSA / OCR Level 2 typing qualification or equivalent experience and knowledge
* oAudio typing experience
* oKnowledge of Databases and Spreadsheets
Experience
* oRecent relevant experience working within an office environment
* oExperience of Secretarial duties including audio typing
* oSimilar type of work preferably with a health and Social Care setting
* oCommitment to personal development
* oFlexibility and ability to adapt to changing environments
Knowledge and skills
* oOrganisational skills and the ability to prioritise and plan conflicting and complex work demands
* oGood interpersonal skills
* oOutstanding communication skills and An excellent telephone manner
* oThe ability to navigate IT systems, inc Excel, Word and Powerpoint
* oA caring and sensitive attitude when communicating with staff and patients
* oAbility to take minutes of meetings
* oPrevious experience of Rio (patient database)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Sheffield Health and Social Care NHS Foundation Trust
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