Team Administrator Full time Staffordshire £24,570 benefits A well-established and award-winning financial services company are currently recruiting for a Team Administrator to join their small operation in Staffordshire. This is an excellent opportunity for someone who thrives in a fast-paced environment and wants to be a part of a supportive and integral team. Our client partners with public sector organisations across the UK and is recognised for delivering high-quality, compliant services. They offer a supportive and structured working environment, comprehensive training, and opportunities for career development. Purpose of the Job The successful Team Administrator will be responsible for providing daily support to the works Team Manager and Head of Department by liaising with Agents, allocating workload and caseloads, and they will be required to provide accurate, efficient and high-level administrative support, remaining compliant and abiding by legislation at all times. Key Responsibilities Allocating and reviewing caseloads for all Enforcement Agents Completing daily administrative tasks Monitoring of staff (Enforcement Agent cleansing) Liaising daily with Enforcement Agents and Clients Completion of weekly plans, alongside the Enforcement team Vehicle tracking and monitoring Reviewing all Enforcement Agent's certificates Liaising with all other departments within the business Dealing with incoming calls/emails and updating cases Working closely with the CFO and Accounts to process Enforcement Agent's banking Agent recruitment Assisting with spreadsheet updates and creation. Daily, weekly and monthly planning Desired Skills and Experience Previous experience in an administrative role. Able to work alone or as part of a team Ideally, you will have experience of the Enforcement and Debt Collection industry You will have proven experience using Microsoft Office systems. Benefits 25 days holiday plus bank holidays Social events throughout the year Free secure parking onsite Company sick pay scheme and mental health champions Mandatory office shutdown between Christmas and New Year to switch off and enjoy the festive season. A certified Great Place to Work 2025 If you're ready to take the next step in your career, we'd love to hear from you. Please apply now or get in touch with Jo Thompson - jo@xpertrecruitmentltd.co.uk for more information. Feel free to contact me directly with any questions about the role or the recruitment process. Xpert Recruitment Ltd is acting as an employment agency on behalf of our client. By applying, you agree to register with us and consent to us holding your personal details on file. Due to the high volume of applications, we will only contact candidates who have been shortlisted for the role. However, we may also reach out regarding other suitable vacancies that match your profile.