Join us as a Qualified Training & Competency Manager,
where you’ll be responsible for supporting the supervision, coaching, and development of Private Bankers—both pre- and post-competency. You’ll help shape key projects and provide subject matter expertise to drive performance and maintain high standards across the team. In this core management support role, you’ll help build a solid culture of risk awareness and accountability, consistently role modeling the Barclays Mindset and Values. You will formally supervise regulated activities and carry out structured observations in line with our Training & Competence Scheme.
Working closely with the business head, you’ll support the delivery of a clear and effective sales and suitability framework, encourage a culture of compliance, ensure regulatory expectations are met, and put the right processes in place to make it easy for employees to escalate concerns when needed.
To be successful as a Qualified Training & Competency Manager, you should have experience with:
* Supervising and coaching advisers to meet regulated competency requirements, with a proven record of leading teams to success in a complex, matrixed environment.
* Acting as a subject matter expert, offering technical guidance and insight across retail regulated products and services within the financial services industry.
* Communicating effectively with both teams and senior stakeholders, backed by excellent written and verbal communication skills.
* Applying a structured, action-oriented approach with excellent planning, organisation, and problem-solving abilities to deliver high standards consistently.
* Ensuring regulatory compliance, including knowledge of Training & Competence Scheme requirements, maintaining CPD (yours and others'), and embedding a culture of ongoing professional development.
Some other highly valued skills may include:
* Relevant supervisory experience across the UK financial services market.
* A degree-level education or higher.
* A proven ability to design, implement, and maintain clear operational processes for teams.
* Holding a Level 4 or 6 qualification (e.g., CISI, IAD, PCIAM) or working towards one.
You may be assessed on key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills.
This role is based in London.
Purpose of the role
To provide assurance over the effectiveness of Compliance Risk Management across the bank.
Accountabilities
* Development and refresh of the Compliance Assurance Annual Plan, focusing on areas of highest risk and value in relation to Compliance Risk.
* Delivery of risk-based assurance activities to validate the effectiveness of controls and processes designed to mitigate Compliance Risk.
* Identification of potential risks associated with non-compliance or control weaknesses.
* Verbal and written communication of Compliance Assurance reports and issues to enhance the effectiveness of Compliance Risk management and oversight.
* Building, developing, and maintaining effective relationships between Compliance Assurance and stakeholders across the three lines of defence.
* Proactive adoption of Data Analytics capabilities to increase the efficiency, effectiveness, and coverage of Assurance work.
* Maintaining a focus on the Barclays Mindset and 'Always Excellent' to enhance the quality and culture of Assurance within the bank.
Vice President Expectations
* Contributing to or setting strategy, driving requirements, and making recommendations for change. Planning resources, budgets, and policies; managing and maintaining policies/processes; delivering continuous improvements; and escalating breaches of policies/procedures.
* Managing a team by defining roles and responsibilities, planning for future needs, counselling on performance, and contributing to pay decisions. Leading specialists to influence departmental operations, aligning with strategic and tactical priorities, while balancing short- and long-term goals and ensuring budgets and schedules meet requirements.
* Demonstrating leadership behaviours to create an environment for colleagues to thrive, including listening, inspiring, aligning, and developing others.
* For individual contributors, acting as a subject matter expert, guiding technical direction, leading multi-year assignments, training and coaching less experienced staff, and providing strategic insights.
* Advising key stakeholders, including senior management, on functional and cross-functional impacts and alignment.
* Managing and mitigating risks through assessment, supporting the control and governance agenda.
* Demonstrating leadership and accountability in managing risks and strengthening controls.
* Understanding organizational functions to contribute to business goals.
* Collaborating across areas to stay aligned with business activities and strategies.
* Creating solutions based on complex analysis, research, and innovative thinking.
* Building trusting relationships with internal and external stakeholders to achieve business objectives, using influencing and negotiating skills.
All colleagues are expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, and embody the Barclays Mindset to Empower, Challenge, and Drive.
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