Overview
We are seeking a dedicated and enthusiastic Waiter/ess to join our vibrant team. In this role, you will be responsible for providing exceptional service to our guests, ensuring a memorable dining experience holding to that of a 3AA rosette standard. You will work in a fast-paced environment where attention to detail and a friendly demeanour are essential. If you have a passion for hospitality and enjoy working with people, we would love to hear from you.
Responsibilities
* Greet and seat guests in a warm and welcoming manner.
* Present menus and provide detailed information on food and beverage offerings.
* Take accurate orders and relay them to the kitchen staff efficiently.
* Serve food and beverages promptly while ensuring quality standards are met.
* Monitor guest satisfaction throughout their dining experience and address any concerns promptly.
* Prepare tables for dining, including setting cutlery, glassware, and condiments.
* Maintain cleanliness of the dining area, including clearing tables and resetting for new guests.
* Collaborate with kitchen staff to ensure smooth service flow during busy periods.
* Process payments accurately and efficiently at the end of each meal service.
Requirements
* Previous experience in a similar role is preferred
* Excellent communication skills with a friendly and approachable personality.
* Ability to work well under pressure in a busy environment.
* Strong attention to detail and commitment to providing outstanding customer service.
* Flexibility to work various shifts, including evenings and weekends as required.
* A basic understanding of food safety regulations is advantageous.
* A positive attitude, team spirit, and willingness to learn are essential traits for success in this role. Join us in delivering exceptional dining experiences while being part of a supportive team that values your contributions
* This is paid by National Minimum Wage standards according to your age range
* Tronc Paid Monthly
Job Type: Part-time
Pay: £12.21 per hour
Expected hours: 10 – 30 per week
Benefits:
* Discounted or free food
* Employee discount
* On-site parking
Work Location: In person