Gas Team Manager - Chorley - Hybrid
This highly successful organisation are looking for a Gas Team Manager to join an established team. The role requires someone to manage the Gas team to meet required performance levels and service levels. This is a fast-paced role that will suit someone who is used to working to close targets and deadlines.
Key Duties Includes
* Managing the operational delivery of the gas team
* Communicating performance statistics and ensuring development and training plans are in place for all customer advisors
* Aiding with all project meetings as and when required and completing industry related test activities to agreed timescales
* Managing and planning resource deployment within the Gas team
* Achieving all SLAs and operating plans
* Ensuring team 1-2-1's are completed and providing training and development plans for staff
Core skills & experience for this Gas Team Manager includes:
* Proven experience working within the UK Energy industry
* Experience of business process outsourced management is essential
* Able to lead and motivate a team within tight deadlines
* Responding efficiently to contract/department issues
* Excellent communication and facilitation skills
Erin Associates welcomes applications from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustment at any stage of the application process.
Location: Chorley, United Kingdom
Employment: Permanent
Salary: £30000 - £33500
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