About the job
For 35 years RGI Solutions have been the standard bearer in claims validation and fraud investigation services. With a proven track record of success and durability we are currently experiencing our largest period of sustained growth and are looking for excellent individuals to join our brilliant investigations team.
We celebrate difference and it’s important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.
Role Description
We are looking for desktop claims investigators to join our experienced and rapidly expanding team. As a claims investigator, you will be responsible for investigating insurance claims to determine their validity, analysing and reviewing relevant information, interviewing witnesses and claimants, and preparing reports. Technical knowledge, an inquisitive mind and attention to detail are essentials for the role that is perfectly suited for individuals who approach their tasks with impartiality, fairness and a desire to seek the truth.
Essential Skill
* Interviewing individuals
Desirable Skills
* Excellent communication and interpersonal skills, with the ability to communicate complex information effectively both verbally and in writing.
* Strong organisational and time management skills, with the ability to manage multiple assignments and meet deadlines.
* Knowledge of insurance policies and regulations, fraud investigation techniques, and legal procedures related to claims investigation.
* Ability to work independently with minimal supervision, as well as collaboratively in a team environment
* Proficiency with relevant computer programs and software, such as Microsoft Word and Outlook, as well as experience with online platforms to share information on secure portals
Great Traits
* Enthusiastic
* A desire for self-development
* Inquisitive
* Empathetic
* Ethical
Our ideal candidates are quick learners, proficient in independent work, and possess exceptional communication and analytical abilities with a minimum of 3 years insurance investigation background.
Even if you don't meet all the specified criteria, we encourage you to apply, as we believe in keeping talented individuals on our radar for future opportunities.
If you are a self-motivated individual with a passion for investigative work and excellent analytical and communication skills, we encourage you to apply for this role. Join us in shaping the future of investigative solutions at RGI!
In return, you get;
* Competitive salary
* Pension
* 33 days holiday inc bank holidays
* Additional birthday day off
* Work from home
* 37.5hr working week – Monday – Friday
We welcome applications from across the UK. To apply, simply send your CV, along with your contact information, to jamie.lankey@rgisolutions.co.uk