Overview
We are looking for a Senior Infrastructure Engineer to join our growing team of like-minded tech people. If you choose to accept, your responsibilities will encompass:
* Resolving monitoring issues for our internal infrastructure
* Ensuring core infrastructure and hosting platform performing at optimal levels
* Supporting the Head of Infrastructure and networks in project delivery
* Mentoring and training to develop Service Desk engineers in infrastructure skills
* Acting as 3rd/4th line support to clients with complex infrastructure assistance
* Managing robust backup and disaster recovery systems to ensure business continuity
* Working on internal infrastructure platform projects for maintenance, expansion, and upgrades
Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to communicate effectively. Your friendly tech-savviness will truly shine here.
Razorblue requirements
We know it’s unrealistic to find someone who ticks all of these boxes (extra points if you do), which is why we seek those eager to develop over time through our development resources and peer learning. If this aligns with your own personal growth mindset, we would love you to apply.
* Qualifications - Veeam Certified Engineer (VMCE) and Zerto Certified Associate (desirable)
* Backup and Replication - Veeam (Backup & Recovery, Office 365 and Cloud Connect), Zerto, in multi-tenant environments
* Automation - Automation and scripting using N-Central, Ansible, Puppet; scripting languages PowerShell, Python, Bash
* Virtualisation - Maintaining and updating VMware vSphere and Hyper-V environments, including replication and failover
* Windows Server - Installing, configuring, supporting Active Directory, Exchange Server, Group Policy, DHCP, DNS, NPS, IIS, ADFS, ADCS in complex enterprise environments
* Storage - Maintaining, updating, troubleshooting SAN devices; configuring iSCSI connectivity; managing and troubleshooting Ceph clusters
* Remote Desktop Services - Experience supporting and troubleshooting RDS, RemoteApp and Citrix environments (on-prem and cloud)
* Endpoint Support - Experience with Windows desktop, application, tablet and mobile device support
* Soft Skills - Effective communication; methodical approach to diagnosis and documentation; independent research; organisation and prioritisation; full clean UK driving license
Continuous learning and development are central to our culture, and we heavily invest in elevating our people, not just hiring those already at an expert level.
Razorblue benefits
We operate a hybrid working policy across most roles and often get asked why we haven’t made the decision to go fully remote. For us, natural learning opportunities are invaluable and office working enables this and has inspired our collective culture of teamwork.
Other benefits include:
* Base salary of £45,000-£55,000 per annum depending on skills and knowledge
* Flexible working to suit your work life fit
* 25 days holidays per annum + public holidays + ability to purchase 10 more
* Your birthday off
* £2000 Referral Scheme Bonus – if you know any other techies that want to join us
* Enhanced maternity, paternity, adoption + Baby bonus
* Fully funded training and accreditations to expand your skillset
* Two paid charity volunteering days per year
* Discounted broadband
* Life insurance
* Private Health Insurance with Vitality Health
* Quarterly team social fund
* Cycle to Work scheme
* Gear up with the latest tech toys through our partnership with Currys
* EV Scheme – cruise around in an eco-friendly electric car
We’re committed to creating an inclusive and accessible recruitment process. Please don’t hesitate to reach out if you require any reasonable adjustments to participate in our application or interview process.
Seniority and employment
* Seniority level: Not Applicable
* Employment type: Full-time
* Job function: Information Technology
* Industries: IT Services and IT Consulting
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