Overview
Join to apply for the Veterinary Receptionist role at Vets for Pets at the Gamston practice. This opportunity is available to start as soon as possible.
What Your Typical Day Will Look Like
Your focus is to provide an exceptional service to our clients and the best care possible to their pets - providing a link between clients and the clinical team. Your ability to build strong relationships with our clients, their pets and the practice team will be critical to your success. Your great client service during a client’s visit will ensure their absolute satisfaction and that they leave knowing they have received exceptional service and look forward to their next visit. You will greet each client and offer support, guidance and expertise, managing payments and future bookings confidently. Coordinating the smooth running of day-to-day routines of the practice will be done using our online booking system, so computer literacy is a must.
About The Role
The role is part time at 27.5 hours per week. This will primarily be split over Wednesday, Thursday and Friday, and 1 in 4 Saturday mornings. However, additional hours on other days will be necessary for holiday or absence cover. Flexibility and willingness to cover holiday hours will be a strong advantage. The practice is based in Gamston District Centre, within easy access of the A52, close to local amenities and public transport links.
We are proud of the service that we provide our clients and their pets and have received some great reviews.
The Attributes Required
You are the friendly and welcoming face for the client and their pets when they arrive at the practice. You can provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available. You are calm, attentive and always focus on the clients’ needs. You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets. You can handle various situations, from comforting a client who has received bad news about their pet to sharing in the joy of a new puppy’s first visit to the vet. You create a welcoming and friendly atmosphere in the practice and enjoy being busy and helping people and pets.
Benefits
In return, we offer benefits such as a 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension and 28 days annual leave (pro-rata). We value diversity and strive to remove barriers to create opportunities for exceptional talent.
Seniority level
* Entry level
Employment type
* Part-time
Job function
* Health Care Provider
Industries
* Veterinary Services
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