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Join to apply for the Customer Service Executive role at DYNAMITE RECRUITMENT SOLUTIONS LIMITED
Location: Hybrid (2 days at home, 3 days in-office)Salary: £25,000 + opportunity to earn an additional 5% (OTE £26,250)Hours: Monday – Friday, 37.5 hours per week (flexible between 8 AM and 6 PM)Why Join Us? This is an exciting opportunity to be part of a dynamic team, with a competitive salary and excellent benefits, including:
* Hybrid Working – Flexibility to work from home
* Pension Scheme – 6% contribution
* Employee Car Scheme – After probation, finance a brand-new vehicle and fully insure it for as little as £200 per month (additional drivers can be added)
* Well-being Hours – Time allocated to support your well-being
* Gym Membership Discounts
* Generous Holiday Allowance – 25 to 30 days, depending on service length
* Enhanced Family Leave – Maternity, paternity, and premature baby leave
* Learning Hours – Time allocated for personal and professional development
* And More!
About the Role Dynamite Recruitment is proud to be working with a leading company in search of an experienced Customer Service Executive. This is an exciting role where you will manage various client enquiries and develop relationships with business customers. No two enquiries will be the same, offering a dynamic and engaging work environment.As a Customer Service Executive, your duties will include:
* Assisting customers with various enquiries via phone and email
* Managing client accounts and relationships
* Handling customer communication from initial contact through to resolution
* Addressing and resolving customer complaints when required
* Liaising with third parties and internal departments to support each customer enquiry
* Transferring calls to the relevant departments as needed
* Completing a variety of administrative tasks
Skills & Experience: The ideal candidate will:
* Have previous telephone-based customer service or call centre experience
* Demonstrate strong communication skills
* Be able to work under pressure and meet deadlines
* Have excellent administration skills and attention to detail
* Be able to multitask effectively and manage competing priorities
* Be proficient in Microsoft Office, particularly Excel and Outlook
Interested? If you are ready to take the next step in your career and believe this role is a perfect fit for you, get in touch with Fran Curtis at Dynamite Recruitment on or apply now!#evergreen
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Outsourcing and Offshoring Consulting
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