Responsibilities
1. Strategic Customer Engagement: Understand customer's business needs, priorities, and strategies. Deliver insights to help address these collaboratively, showing long-term value. Proactively elevate relationships across multiple levels of the customer's organization to secure alignment and execution. Maintain a big-picture perspective, demonstrating conceptual and creative problem-solving skills.
2. Business Relationship Owner: Define strategic vision and lead transformation efforts with customer’s CxO-level decision-makers in Technology, Digital, and Business. Demonstrate leadership and challenge conventional thinking to achieve customer success.
3. Team Mobilizer and Orchestrator: Navigate Microsoft’s ecosystem, understand systems, and coordinate across functions to maximize value. Work with executives, product experts, and commercial leaders to ensure comprehensive support for customers.
4. Sales Leader and Operational Excellence: Understand digital transformation drivers and customer priorities. Identify new opportunities and help accelerate their digital transition, achieving revenue and consumption targets consistently.
5. Sales Challenger: Build industry and technical knowledge continuously. Bring innovative solutions and benchmarks to C-level executives to improve efficiencies, optimize processes, and enhance customer satisfaction.
6. Strong Communicator: Articulate complex problems and solutions clearly, logically, and impactfully.
7. Inclusive Leader: Foster an inclusive team culture that embraces diversity. Build trust-based relationships through collaboration and communication with customers and team members.
8. Key Player: Lead by example, striving for excellence. Take on leadership roles within the team without direct management responsibilities.
Qualifications
* Extensive experience serving the public sector, with a deep understanding of governmental challenges and opportunities presented by technology-enabled change.
* Ability to simplify complex scenarios into actionable outcomes, demonstrating success in previous roles.
* Experience engaging at the board level and inspiring change through technology in government contexts.
* Proven ability to lead virtual teams without direct management, creating clarity amidst competing priorities.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. If you need assistance or a reasonable accommodation during the application or recruiting process, please send a request via the Accommodation request form. Benefits and perks may vary depending on employment nature and location. #J-18808-Ljbffr