Joining our friendly and hard working family as a Yard Customer/Sales Expert, you’ll be on the front line dealing with our customers that come into our yard; playing a vital role in our continued success, providing a first class service and keeping colleagues and customers safe at all times.
What will I be doing?
No one day is the same as the next in TP branch life, but here are a few pointers:
* Our success is built on strong relationships with our customers so it’s essential that you can help deliver the highest standards of service - the key thing is to be helpful and friendly, you will likely get to know our customers on a first name basis.
* You will be based outside, processing our customer orders (including those from some of our larger customers), loading and unloading customer and company vehicles.
* You will also unload our building products from supplier deliveries and accurately book them in the branch warehouse.
* Experience of using a forklift is ideal, but don't worry full training is provided.
* Safety is at the forefront of everything we do, your aim will be to ensure that our standards never slip, this means maintaining a tidy and safe working environment.
What experience do you need?
This is a key customer facing role, you need the ability to provide great customer service, build and develop effective customer relationships and work as part of a team. We can teach you the rest.
Does this sound like you?
We hope you can say ‘Yes’ to all of the characteristics below - they are in the DNA of all our fantastic Yard Customer/Sales Expert.
* Someone that is physically active, as this role is located outside, it will involve lifting heavy building materials.
* Someone that has a friendly and outgoing personality who is happy to communicate face to face with customers and build strong relationships.
* Someone that is adaptable, resilient and tenacious with high levels of energy and drive.
* Someone who thrives in a dynamic and fast paced environment.
Being a Yard Customer/Sales Expert in TP gives you a fantastic opportunity to excel and to continue to develop your career, if you choose. As a new colleague you will be encouraged to enroll onto a TP development scheme - which are available to colleagues and managers at all levels of our business.
How will you know you are doing a great job and developing your career? Simple. We will support you with a development plan, that embraces our values.
You’ll also receive £Competitive pay + Benefits (which includes an annual colleague bonus, contributory pension, private healthcare, life assurance, sharesave scheme, group wide colleague discounts across the Travis Perkins Group (including Toolstation)). Plus we have a number of online discounts at leading retailers from airport parking to theme parks to eating out and cinemas. Our working hours also offer a great work life balance - most of our customers choose to enjoy their weekends and bank holidays which means you can too!)
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