Our client is a specialist tour operator located in Leeds and they are seeking a Customer Service and Operations Executive to join their team. The role is Monday to Friday and office-based with a salary of up to 34,000 dependent on experience.
Customer Service and Operations Executive duties
* Responding to customer enquiries via phone, email, and post
* Managing and updating the booking system
* Processing and managing supplier payments
* Promoting holidays where appropriate
* SupporT month-end reporting
* Providing general administrative and office support
Customer Service and Operations Executive skills required
* Excellent written and verbal communication skills
* Strong organisational skills with high attention to detail
* Proficient in Microsoft Office and Excel
* Able to promote and sell holidays
* Ability to multi-task and work well under pressure
* Travel industry experience preferred but not essential
Additional information
* Salary up to 34,000
* 28 days annual leave + bank holidays
* Pension scheme
* Exclusive holiday discounts for you, friends and family
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