**About the Role:**
* The successful candidate will be responsible for promoting and supporting the operation of our school-aged immunisation service.
We are seeking a highly skilled and organised individual to support the team in facilitating the smooth continuity of service delivery. The role involves retrieving data, handling queries, measuring project performance, and acting as the point of contact for all participants.
**Key Responsibilities:**
* Collaborate with the team to ensure seamless service delivery
* Retrieve and provide data as requested
* Handle queries from managers and employees
* Measure and report on project performance
* Act as the primary point of contact for participants
* Analyse operations and suggest improvements
* Answer scheduling queries via email and phone
* Verify data against source documents
* Enter customer-provided data and update records
* Upload paper documents electronically
* Comply with company policies and procedures
**Required Skills and Qualifications:**
* Degree or relevant qualification
* DBS clearance
* Right to work in the UK
* Mandatory training
* Excellent communication skills
* Ability to work independently and as part of a team
* IT literacy, including Microsoft Office
* Travel independently to surrounding areas
* Customer service and people management skills