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City centre operations manager

Leicester
Nottingham City Council
Operations manager
Posted: 19h ago
Offer description

Overview

Join to apply for the City Centre Operations Manager role at Nottingham City Council.

Job Type: Permanent. Working Hours: 1929.29 hours per year (4 days on, 4 days off) with an 11-hour shift from 03:30 to 14:30. Worker Type: Onsite. Location: Eastcroft Depot, London Road, Nottingham, NG2 3AH. Salary: Starting at £40,777 (Level one) rising to £44,075 pro rata for part-time.


About the Role

To lead, manage and develop the activities of a range of Waste collections and Street Cleansing operations across a locality and co-ordinate city-wide operations in partnership with the Service Manager and Senior Operations Manager. The post holder will lead a team of frontline staff in improving and maintaining the appearance of the adopted Highway, with direct responsibility for street cleansing and Waste Management provisions, and influence or collaborate with other public realm services such as Greenspace, Highways and Community Protection. Drive forward efficiencies and improved productivity in all aspects of operations and service delivery.


Responsibilities

* Lead, manage and develop Waste collections and Street Cleansing operations within a locality and coordinate city-wide activities with senior managers.
* Directly supervise frontline staff; improve appearance of adopted highways and ensure waste management provisions are delivered effectively.
* Collaborate with other public realm services (Greenspace, Highways, Community Protection) to align service delivery.
* Drive efficiencies and productivity in operations and service delivery.


About You

The ideal candidate will have:

* Proven experience in managing frontline teams delivering street cleansing and/or waste management services, with the ability to plan and deploy resources effectively to achieve best value.
* Strong leadership and people management skills, including performance management, recruitment, and fostering a positive team culture across diverse teams.
* Excellent customer service and communication skills, with the ability to respond to enquiries from residents, colleagues, and Councillors, and represent the service at community and multi-agency meetings.
* Sound knowledge of health and safety legislation and practices, with experience in conducting risk assessments, developing safe systems of work, and promoting a culture of compliance.
* Ability to support and promote national recycling campaigns, ensuring local engagement aligns with central government targets for recycling and carbon neutrality.

You can find the job description for this post here.


Benefits and Working Arrangement

Nottingham City Council offers competitive pay, generous pension, and a range of benefits. Working arrangements include hybrid options where applicable. Details on Worker Types and working arrangements are available on the additional information for applicants page.


Entitlements

* 26 days annual leave (rising to 33 days after 5 years’ service) + bank holidays, with the option to buy additional leave.
* Generous pension scheme offering 17.9% employer contribution.
* Smart Working to support work-life balance.
* Health and wellbeing benefits including access to Employee Assistance Programme.
* Discounted membership at local sports and fitness centres, cinema, shopping, and more.


Additional Information

Nottingham City Council is committed to recruiting a diverse workforce and welcomes applications from all backgrounds. We encourage flexible working arrangements where possible. For informal enquiries please contact Chidi Egenti, Service Manager - Waste and Cleansing, at 07950 945695 or chidi.egenti@nottinghamity.gov.uk.

Closing Date: 21 September 2025. Interviews will be held on 25 September 2025. If you experience technical issues when applying, contact the Employee Service Centre: https://emss.org.uk/support. By applying, you agree to our Terms & Conditions.


About Us

Thank you for your interest in Nottingham City Council. We are one of the largest employers in Nottingham, offering a wide range of roles and benefits designed to support your career development.

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