Location: London | Salary: £65,000 - £75,000 | Contract: Permanent
About the Opportunity
Step into a pivotal leadership role, where you'll lead operational excellence in private client lending. This is an exceptional opportunity for an experienced operations professional to manage the day-to-day workflow of a high-performing team supporting high-net-worth individuals with their lending requirements.
You'll be at the heart of post-credit operational activities, ensuring seamless delivery from loan origination through to completion and ongoing servicing, whilst balancing exceptional client service with robust risk management.
The Role
As Workflow Team Leader, you'll oversee the 'Business as Usual' activities. Your leadership will be instrumental in maintaining service excellence whilst protecting the business from operational risk.
Your Key Responsibilities
Team Leadership & Workflow Management:
1. Allocate and manage workflow strategically across the team to meet business and client expectations
2. Oversee team annual leave planning and absence management to ensure consistent service delivery