We're seeking an inspiring and commercially driven General Manager to lead a stunning, townhouse hotel and restaurant. With 24 individually designed bedrooms, a bustling restaurant, relaxing bar, and an award-winning wine shop, this is a rare opportunity to take the helm of a truly unique destination that blends historic charm with modern hospitality.
The Role
As General Manager, you'll be the driving force behind the hotel's success – leading both Front of House and Back of House teams to deliver exceptional guest experiences, meet ambitious commercial goals, and maintain the highest operational standards. This is a hands-on leadership role, working closely with the Head Chef and Assistant Manager to ensure seamless service and an unforgettable guest journey.
The Responsibilities
* Inspire, lead, and develop the team to consistently deliver five-star service.
* Be a visible and welcoming host, engaging with guests to create memorable experiences.
* Oversee day-to-day operations, ensuring excellence across rooms, dining, and retail.
* Recruit, train, and retain talented team members, fostering a positive and high-performing culture.
* Manage financial performance, hitting sales and profit targets.
* Ensure accurate wet stock and cash management.
* Report regularly to senior leadership on performance, challenges, and opportunities.
The Person
* Previous experience as a General Manager in a boutique hotel or luxury hospitality setting (rooms and dining essential).
* A natural leader who inspires, motivates, and leads from the front.
* Strong commercial awareness and financial acumen.
* Passionate about guest experience, operational excellence, and team development.
The Perks
* Competitive salary
– Up to £75,000 OTE including performance bonuses and tips.
* Incentives & Rewards
– From team days out to trips abroad.
* Perks & Discounts
– Food, drink, and room discounts for you and your friends.
* Professional Development
– Access to accredited qualifications and career growth opportunities.
* If you're a proven leader from a boutique hotel background with a passion for exceptional hospitality, this is your chance to take on a prestigious and rewarding role in a one-of-a-kind setting.