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Quality assurance inspector - north london/east london

Ilford
Edf Energy
Qa inspector
Posted: 24 August
Offer description

Are you a qualified, confident, and collaborative Quality Assurance Inspector who is passionate about safety, quality, and customer satisfaction? EDF is looking for a dedicated professional to join our Customers Team as a Quality Assurance Inspector.


The Opportunity

In this field-based role within our Retail Metering Services team, you will conduct quality checks on installations, ensuring compliance with safety, regulatory, and procedural standards. You will collaborate with district managers and operational leaders to identify trends, drive improvements, and support engineers and contractors through feedback and coaching, fostering a culture of accountability and excellence.


Key Responsibilities

1. Investigate incidents, write statements, and engage professionally with customers and colleagues.
2. Manage your time and travel effectively, with regular travel and occasional overnight stays; a full UK driving license is required.
3. Utilize IT and data insights to identify trends, address root causes, and improve safety and quality.
4. Deliver constructive feedback to support learning and ownership.
5. Possess at least dual fuel qualification in metering; additional qualifications like 3-phase, CT metering, and medium pressure gas are advantageous.


Who You Are

You are committed to health, safety, wellbeing, and sustainability. You excel in customer service, have a positive attitude, and thrive in dynamic environments. Your utility industry experience, attention to detail, sound judgment, resilience, and integrity are essential. Technical strength in dual fuel smart metering will add value to your role.


Benefits

Starting salary of £40,988, with potential bonuses, 28 days holiday plus bank holidays, and a comprehensive pension scheme. Benefits include parental leave, electric vehicle leasing, health insurance, discounts, critical illness cover, vouchers, gym membership, and season ticket loans. EDF UK promotes flexible, inclusive working environments supporting remote, on-site, or hybrid working.


Our Commitment

We champion diversity, equity, and inclusion, aiming for gender balance and representation of minority groups. As a disability confident employer, we support reasonable adjustments to ensure an accessible application process. We value your unique career aspirations and support you in your personal success journey.

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