Estimator Windows
Join Our Team as an Estimator at Arkay Windows
At Arkay Windows, we've spent over 50 years leading the industry in high-quality window and door fabrication, supplying some of the UK's most respected retailers, contractors, and installers. With consistent growth and a reputation built on customer satisfaction, we're now seeking an experienced and detail-driven Estimator to join our dynamic Sales Team. If you have a background in the glazing or fenestration sector and are confident using industry software, we'd love to hear from you.
The Role:
As an Estimator at Arkay Windows, you'll play a critical role in supporting our Sales Team by preparing accurate and timely quotations tailored to customer needs. Using systems such as JTS, Logikal, and Window Designer (training provided), you'll deliver high-standard estimates that align with our commitment to precision and customer satisfaction. You'll also be the main point of contact for assigned customers, ensuring continuity and excellent service throughout the quoting and order process.
What You'll Do:
* Quote Preparation: Produce accurate customer quotations using Window Designer (training available), aiming to return all quotes within a 24-hour window.
* Project Estimation: Utilise the JTS system to manage and process detailed quotes, drawing from drawings, specifications, and related documentation.
* Quote Accuracy: Review all estimates carefully before submission to ensure precision and compliance with project requirements.
* Customer Liaison: Serve as the primary point of contact for your accounts, developing strong, ongoing relationships and offering professional support.
* Documentation: Maintain all records and system updates as jobs progress through various stages of the project lifecycle.
* General Enquiries: Respond promptly to customer enquiries via phone and email, offering support and solutions where needed.
Ad Hoc Support:
In addition to core estimating duties, you may also be required to:
* Assist with showroom sample queries and demonstrations.
* Handle both trade and homeowner customer enquiries.
* Provide guided tours of our factory/showroom to potential clients.
* Support the sales helpline and reception by answering incoming calls and greeting walk-in customers.
What You Bring:
* Industry Experience: Prior estimating experience within the window or glazing sector is essential.
* Strong Communication: Ability to interpret and follow technical specifications, paired with excellent verbal and written communication.
* Customer Focus: A personable and professional approach to customer service, capable of building trust and rapport at all levels.
* Organisational Skills: Exceptional attention to detail, the ability to work to deadlines, and confidence in managing a fast-paced workload.
* IT Proficiency: Comfortable using Microsoft Office and in-house systems. Experience with JTS, Logikal, and Window Designer is desirable—training provided where needed.
* Flexibility & Initiative: A proactive, can-do attitude and willingness to adapt to various tasks across the team.
* Location: Based in our Watford site at Croxley Green Business Park where public transport is limited – therefore this role would be suitable for an individual with their own transport.
Eligibility:
Candidates must currently reside in the UK and be eligible to work here. Overseas applications cannot be considered.
Ready to Shape Your Future with Arkay?
Join a forward-thinking team where your industry experience, accuracy, and customer-first mindset will be truly valued. Apply today and contribute to the continued success of Arkay Windows.
Job Types: Full-time, Permanent
Pay: £28,000.00-£38,000.00 per year
Benefits:
* Casual dress
* Company pension
* Employee discount
* On-site parking
Work Location: In person