Job Description
IT Field Support Technician - £30,000/£35,000 per annum - Leeds
Principal IT are working with an industry leading and award-winning managed technology provider that are looking for an IT field support technician to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. The successful candidate will become an integral part of the forward-thinking IT team, undertaking certified and on premise training covering numerous systems and software.
Your role is primarily field based performing installations, travelling to their other offices and customers sites. You will also provide support to the service desk along with handling technical escalations. This role also provides the opportunity to work alongside the professional services team with delivering technical projects.
Key Experience:
The ideal candidate will have extensive knowledge covering all points below and has worked in a similar job for at least 2 years.
* Office365 - Security policies, Intune, Compliance, Azure, Exchange Online, EntraID
* Infrastructure - Dell/ HP/ Supermicro servers, SANs, RAID, Hyper-V clustering
* Networking - VLANs, routing, NAT, ACL, firewalls (mainly SonicWall), hardware (mainly Unifi)
* Backups - best practices, monitoring, resolving failures
* Windows - 10 + 11, Server 2016 +
* Connectivity - line configuration + troubleshooting
* VOIP - configuring and maintaining VOIP solutions
* Must have a full UK driving license with business insurance
Desirable:
* Knowledge of Linux
* Microsoft qualifications
The Package:
If successful our client is offering a salary of £30,000 - £35,000 per annum, 23 paid holidays excluding bank holidays, Mon-Fri shifts between 8am-6pm, plus many more.
How to Apply:
If you are interested in hearing more about this IT field support vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn.
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