Customer Service Advisor
We’re looking for a highly motivated Customer Service Advisor to complement our fantastic team in our Lettings Support Centre in Bournemouth. As a Customer Service Advisor, you will provide property management and tenancy administration support services to branches, landlords and tenants.
We offer a clear, defined career path, support to study for relevant job qualifications and a fantastic reward and recognition scheme, all wrapped up in a fun and positive working environment.
Salary: £24,670
What’s in it for you?
1. Support in training towards ARLA – NFOPP qualifications
2. Basic salary £24,670
3. Industry leading training and development
4. Demonstrable career ladder
5. Opportunities for progression
6. Collaborative, rewarding and fun environment
7. Team incentives
Key responsibilities of a Customer Service Advisor:
The main purpose of your role is to provide a property management and tenancy administration support service to branches, landlords and tenants. You will also co-ordinate and liaise with contractors to ensure repair/maintenance works are carrier out in time and to agreed standards and co-ordinate and arrange relevant statutory safety checks. Skills and experience required to be a successful Customer Service Advisor:
8. Outstanding Customer Service skills
9. Solid administration skills
10. Resilient, positive, numerate and detail oriented
11. Organised and able to prioritise workload in a faced paced environment
12. Excellent verbal and written communication skills
13. IT literate (MS Office, internet, email systems)
Benefits:
14. Aviva Digi care + workplace / Cycle to work scheme
15. Colleague discount scheme / Perks at work / Gym discounts
16. Life assurance / Workplace pension scheme
Austin & Wyatt is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
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