Responsibilities
* Prepare invoices.
* Log and approve technician expenses.
* Process and check job sheets and weekly timesheets.
* Flexibly carry out any duties within your skills and capabilities.
* Provide full support to convert accrued revenues into sales invoices within the timescale enforced by company policy, taking shared ownership with Ops.
* Ensure all relevant job information is stored and maintained correctly to meet SOX requirements.
* Liaise with both internal and external customers in an approachable, friendly and helpful manner with thorough follow‑up.
* Create customer accounts and set credit limits in line with company guidelines, processes and SOX requirements.
* Make appropriate verbal and written contact with customers to ensure that payments are received within agreed credit terms.
* Determine an appropriate escalation procedure, including legal action where necessary, when debts become past due for payment.
* Communicate overdue debtors to the appropriate individual within the team and coordinate actions taken to recover the debt; issue, on a regular basis, the "On Stop" and "Cash Only" lists to all appropriate personnel.
* Actively promote the Core Values within all work‑based activities.
Skills and Knowledge Required
* A substantial working knowledge across a range of clerical, secretarial and administrative functions.
* In‑depth Solomon knowledge.
* Microsoft software knowledge (Excel, Outlook, Windows Explorer, Internet Explorer).
Working Conditions
* Office based in Kendal.
* Working as part of a team.
* Occasional travel to other TEAM locations.
Systems and Equipment Used
* SL7 or similar Desktop/laptop computers, MS Office, etc.
Other Information
* Embrace the Core Values and follow them at all times.
* Effective communication and interpersonal skills is a must.
Unless exceptional circumstances prevail, no holiday will be approved during the financial month end or the financial year end, and you will be expected to work overtime when requested to do so.
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