Overview
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same "perfect and serve" philosophy since our family business began in 1986.
Responsibilities
* In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results.
* This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
* Assistant Managers demonstrate leadership, coaching and direction along with bringing our values to life for their team and our customers.
* Responsible for Shift Managers and Crew, supporting the delivery of perfect burgers and fries.
* Provide an +above and beyond” experience for your team while creating an awesome working environment where people are happy to come to work and have fun.
* Ensure every customer is delighted with their order and their Five Guys experience; you will deal with complaints promptly in an open and honest way.
* Lead from the front, hands-on on the line and on the floor with customers.
* Responsible for supporting your General Manager and delivering store results.
* Have full ownership of your P&L, which means you will need to drive sales whilst controlling costs.
* Run smooth day-to-day operations, thinking about long-term plans.
* Always lead with our values.
* Develop your team to ensure there is a strong talent pipeline.
Career progression
If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
Benefits
* An achievable bonus scheme worth up to 15% of annual salary
* An additional Secret Shopper bonus worth up to £2,000
* High Performer Awards and Bonus's
* Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
* 33 Days paid holiday
* Paid breaks
* Free burgers, fries and shakes while on shift
* Life assurance
* All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay
* OTHER AWESOME PERKS
* Days out and social events
* Invite to the annual Assistant Manager conference
* Team competitions - "Fry Cup" and "Olympics"
* Five Guys Perks - employee discount program
* Access to wellbeing support and employee assistance programme (EAP)
* Development opportunities to grow a career with us!
* Enhanced Maternity & Paternity Leave
* Pension scheme
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