Customer Service Coordinator We are currently recruiting for a customer service coordinator at our Chester office.
The customer service coordinator will provide support to the International Sales teams and Supply Chain as part of the end-to end forecast to order process.
The customer service coordinator will also Process all customer orders and enquires within agreed lead times, and to the highest levels of customer service and accuracy.
The ideal candidate will have minimum of 1 year experience in customer service or administration role, SAP and data entry experience.
Founded in 1971, Sinclair is a global medical aesthetics organisation, that delivers an extensive product range. With an in-house commercial infrastructure, including manufacturing and a network of distributors in leading global markets, our products are sold in 55 countries worldwide.
Providing aesthetic excellence globally.
Driving the advancement of product quality and customer satisfaction, investing in innovation and people.
Stay ahead of the game
Manage and update company databases
Onboarding new customers, ensuring all shipping and documentation requirements are understood and recorded
Working with the Regulatory and Commercial teams to plan launch dates and pack changes
Providing document packs for Financial and Quality audits
Support the wider team when needed
Minimum of 1 year experience in customer service or administration role.
SAP Experience
Previous experience of data entry.
Previous customer service experience in FMCG
Previous experience of analyzing and interpreting data
Intermediate Excel skills.
Our people thrive on engagement, development and a varied workload. You will often be included in projects that require you to collaborate cross-functionally.