The role involves supporting the Helpdesk Manager and Property Team in delivering various maintenance services to care homes, premises, and offices. The Property Helpdesk Coordinator will handle administration related to statutory servicing, inspections, general maintenance, and contract management. Additionally, the role includes assisting with reactive requests via the Helpdesk and monitoring job statuses through the CAFM system. Ensuring residents' needs are prioritized, the coordinator will follow through on requests from start to finish, maintaining updated records in the CAFM system.
Key responsibilities include:
1. Maintaining all aspects of the CAFM system, including asset data, estate data, contractor data, and compliance/reactive data.
About you:
* Certificate in Facilities Management or a related qualification in Property Management.
* GCSEs or equivalent in English & Mathematics.
* Full UK driving licence.
* Experience in a similar role within a property management team.
* At least 2 years’ experience supporting responsive maintenance, including contract management.
* Knowledge of building maintenance, risks, and compliance issues.
* Experience with facilities management systems (CAFM).
What you will get in return:
* Life Assurance.
* Flexible start/finish times.
* Development and progression opportunities.
* Access to Blue Light Card discounts on shopping, days out, restaurants, and more.
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