Job Description
As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre
Responsibilities
* Achieve personal KPI‘s and revenue objectives with target customers
* Accurately identify parts to meet the customer sales requirements
* Utilise all product promotions effectively to achieve specific targets set
* Identify and leverage potential sales opportunities within customer base
* Maintain own product knowledge and awareness of competitor activity
* Build strong working relationships with customers through regular contact with them on the phone and via face to face visits
* Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert advice
* Provide timely communication to customer on their credit status
* Assist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service
* Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales
* Handle incoming calls and customer enquiries within KPI’s, using the approved greeting
* Ensure the proper and accurate use of all systems to search and order parts
* Complete all required documentation accurately and promptly
* Deal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual
Qualifications
* A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment
* Confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment
* Passion for providing a great customer service experience
* Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders
* A team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basis
* Excellent attention to detail and accurate record-keeping
* IT literate, preferably with a good working knowledge of MS ExcelA passion for the automotive industry
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