Description
Position at Resolver
Would you like a role that makes a real world impact? The protection of children and vulnerable users has been a fundamental part of Resolver’s mission since the company was formed; we are now looking for a talented and committed individual to join our Intelligence team. It is only in diversity that we can tackle global problems; our analysts come from a wide range of nationalities and together we speak over 50 languages.
In this role you will be identifying online threats across a number of risk areas including, but not limited to, mass violent attacks, conflict and war footage, protests and civil unrest, child endangerment, harmful and illegal behaviour, as well as suicide and self-harm. This role is ideal for anyone wanting to use research, intelligence and analysis to make the internet a safer place for everyone.
Requirements
1. A genuine interest in online safety meaning you are committed to proactively researching new trends and areas of risk.
2. Ability to work in content moderation queues that may feature graphic or distressing content.
3. A keen problem solver who is highly inquisitive in nature.
4. Excellent communication skills, particularly the ability to write concise and informative reports.
5. Ability to work and communicate with teams from around the world, writing up handover notes and meeting outcomes.
6. A demonstrable interest in intelligence and intelligence analysis.
7. Knowledge of social media platforms that feature live streaming/ broadcasting features.
8. 1 in 2 weekend coverage shift pattern.
Essential Experience
9. Fluent proficiency in English and either Hindi, Spanish or Russian languages.
10. A degree level qualification or equivalent experience.
11. Existing knowledge and ability to carry out research across different social media platforms.
12. Excellent research and report-writing skills, critical thinking, and attention to detail.
13. Ability to prioritise, manage deadlines and workloads across multiple issues/cases.
14. Creativity and flexibility in addressing specific case or project needs and changes of circumstance.
Benefits
Our rewards are as unique as our culture, and we want to attract the best people and retain them.
Not only will we ensure that your development is key, but you will be joining a fantastic team of like-minded people who work together as one team to achieve a shared vision. We offer an excellent salary and benefits package which includes:
15. Market competitive pay rates based your skills and experience
16. Discretionary bonus scheme
17. 33 days holiday including Bank Holidays (20 days in the US)
18. Critical Illness insurance
19. Life Insurance Cover
20. Healthcare Cash Plan / Healthcare, dental and vision plan
21. An attractive pension / 401k retirement plan scheme
22. Cycle to Work Scheme
23. Employee perks schemes offering discounts, rewards, giveaways and more
24. Mental health wellbeing portal and access to an in-house clinical psychologist
25. Flexible working opportunities
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