Overview
This is an exciting opportunity to join our team at Hazelmere, our Retirement Living Scheme in Winsford. As an RLS Assistant your role will include essential administration tasks, but this is also a customer facing role providing opportunities to make a real difference to our customers' lives.
Working pattern
You will be based onsite at Hazelmere, Winsford. Your work hours will be 17.5 per week, on a 3-week rota, which includes one weekend in every three.
Responsibilities
* Provide administration support and signposting to customers
* Support the wider team to ensure the smooth running of the Scheme
* Promote a friendly, vibrant community enabling customers to live independently
Requirements / Qualifications
* Experience of working in an office environment
* Strong IT skills
* Strong organisational skills
* Collaborative team player with a customer-first mentality
* Resilient and adaptable, able to prioritise a busy and reactive workload
* A great communicator, with excellent attention to detail
* Able to interact with customers, particularly older people, with empathy, sensitivity and diplomacy
About Housing Group and Benefits
Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford. As one of the North's sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year. We're an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'.
Benefits
* Salary package: £11,466 for a 17.5 hour week, and 25 days (pro-rata for part time hours) annual leave (holidays also increase with time served) plus an allowance for Bank Holidays
* Contributory pension (company match up to 8%)
* Advanced level Healthcare cash plan with dental and optical cashback and health and wellbeing benefits (24/7 GP Access, prescription benefits, and alternative therapies)
* Discount scheme including half-price cinema tickets and discounts with major high street and online names
* Access to Youggle House – wellbeing, social, collaboration and meeting space in Birchwood, Warrington for occasional travel to meet wider management teams or training
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