IT Technician (MSP - Client Facing)
MSP or busy service desk expertise required. Are you an experienced IT Technician with a knack for problem‑solving and a passion for client satisfaction? Look no further! Our client is a dynamic Managed Service Provider and they are actively seeking skilled IT Technicians to join an expanding team.
This role includes Microsoft 365 certification training, an EV Company car scheme, a yearly bonus scheme, a hybrid working environment and a supportive team that works for each other. We are committed to fostering professional development and career advancement, and we encourage creativity and innovation.
Role Overview
As an integral part of the team, you will leverage your technical expertise to deliver top‑tier IT support and solutions to our clients. From diagnosing and resolving issues to implementing and maintaining IT infrastructure, your role will be crucial in ensuring seamless IT operations for our diverse clientele.
Key Responsibilities
* Provide technical support, troubleshooting, and issue resolution for clients.
* Implement and maintain IT infrastructure, including servers, networks, and security solutions.
* Proactively address potential IT issues to minimize downtime.
* Collaborate with clients to understand their unique technology requirements and recommend effective solutions.
* Stay abreast of industry trends and emerging technologies.
Requirements
* Must be a UK resident and located in the local area.
Location
Cambridge, UK (hybrid working)
To apply, click the apply button or find the recruiter on LinkedIn. We do not require an up‑to‑date CV; we welcome discussion of your experience.
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