We are currently recruiting for an Information Officer in Bangor. The successful candidates will be required to start once the vetting paperwork, ANI clearance has been completed.
Start date: ASAP
Duration: 6 Months
Location: Annacloy Depot, Downpatrick. Includes daily travel to sites across Co Armagh and Co Down
Rate of pay: £13.69
Hours of work: Monday – Thursday 8.00am to 4.30pm Friday 8.00am to 1.00pm Cover for weekends and bank holidays will be required for events (37 hours)
Key Responsibilities:
The main duties and responsibilities of the post-holder will include: 1. Site Presentation: Duties related to the work of HED including: · Outdoor maintenance including grass cutting, hedge trimming and fencing. · Cleaning and minor maintenance of buildings. · Ensuring site furniture / signage is well presented (installation, inspection and routine maintenance).
· Maintain the general upkeep and presentation of Departmental vehicles, plant and machinery. · Litter / dog foul collection and bin emptying. · Conducting visitor surveys including completion of questionnaires. · Animal and plant control. · Operating specialist equipment / machinery (for which training will be provided). · Operating a range of tools and equipment, which may include hand tools, minor plant, machinery, and vehicles following the delivery of required training. · Driving Departmental vehicles. · Upkeep of and collection of data from visitor number counters. 2. Visitor Services · Escorting / supervising groups · Assisting with the preparation, organisation and running of events. · Assisting with the preparation and setting up of displays/exhibitions, enhanced experiences and interpretative materials. · Helping the public, answering questions and making visitors feel welcome. · Assisting the facilitation of externally run events and usage of sites. 3. Health and Safety Compliance with Health and Safety requirements including: · Lone working policy and procedures. · Highlighting any issues at sites.
· Carrying out site inspections. · Responding to and remedying issues identified in Health and Safety audits / inspections. · Assisting with carrying out risk assessments and fire evacuation drills. · Following up any issues arising. · Maintaining records accurately. · Timely and accurate recording of all accidents and ‘near miss’ incidents. · Awareness of the correct response to an emergency situation. 4. Other Duties · Providing cover for designated State Care sites, and assisting with their operational running (may occasionally include evening and weekend work.) · Opening, closing and checking the security of sites and car parks. Setting alarms where appropriate. · Patrolling sites / buildings and encouraging responsible behaviour by the public. · Operating audio visual, IT and camera equipment. · Use of NI Civil Service IT systems. · Maintaining and recording site information, such as complaints, visitor numbers and patrol reports. · Supporting the establishment of and maintaining good working relationships with local landowners, local councils and local community groups and the general public. · Providing a high quality service to all customers.
· Completing personal timesheets and vehicle log sheets and other returns as may be required. The above list is not exhaustive but gives a good indication of the main duties of the post. The emphasis on particular duties may vary according to business needs.
Essential Criteria applicants must have: Driving licence essential.
Proof of 5 GCSEs including English and Maths grade C or above or the equivalent to this and 2 A-levels
Excellent IT skills, including use of Microsoft Word and Excel.
Excellent communication skills.
Proven ability to use own initiative.
Please send your CV via the link or to Jack.Knox@therecruitmentco.uk