Wavenet Birmingham, England, United Kingdom
Join or sign in to find your next job
Join to apply for the Receptionist role at Wavenet
Company Description
Wavenet is a managed services provider offering cybersecurity, communications, and connectivity that grows with our customers’ businesses – no matter what the future holds.
Since 2000, we’ve been keeping businesses connected. At Wavenet, we focus on solutions for today and tomorrow, staying ahead of technology trends to ensure our customers' future-proofing. Customer success is our success; we go the extra mile to provide superior service, becoming an extension of your business and delivering on our promise to make your business brilliant.
Job Description
We are seeking a professional, approachable, and highly organized Receptionist to be the first point of contact at our Wavenet Office and Recovery Centre. This role is vital in maintaining a safe, secure, and welcoming environment while ensuring smooth daily operations.
You will support site administration, manage access control, uphold reception standards, and coordinate daily activities. If you take pride in creating a positive first impression, enjoy attention to detail, and thrive in a varied support role, we want to hear from you.
Key Responsibilities:
1. Greet and register visitors and contractors professionally, following ID and Health & Safety procedures.
2. Serve as the central point for all site activity and manage the on-site diary.
3. Maintain a clean, welcoming reception area and uphold front-of-house standards.
4. Coordinate meeting room bookings and prepare spaces as needed.
5. Manage building access, program visitor passes, and maintain key/card registers.
6. Coordinate with security providers and manage out-of-hours procedures.
7. Handle incoming calls and direct queries appropriately.
8. Assist with administrative tasks, reporting, and stock management.
9. Support the Centre Manager with additional duties to ensure operational readiness.
Qualifications
What We Need From You
To succeed in this role, you should have a friendly, professional demeanor and the ability to keep things running smoothly at front-of-house. We are looking for:
Experience & Knowledge
* Previous experience in a reception or front-of-house role
* Confident and professional telephone manner
* Strong written and verbal communication skills
* Good PC literacy and familiarity with basic office systems
* Excellent organizational skills and the ability to prioritize tasks effectively
Skills & Personal Qualities
* Smart, presentable, and professional appearance
* Flexible, reliable, and proactive
* Positive attitude with a strong work ethic
* Calm under pressure with multitasking abilities
Additional Information
At Wavenet, we offer an exceptional environment and benefits to support your success, including generous annual leave, private medical coverage, discounted health plans, eye care schemes, and health and wellbeing programs supported by our Wellbeing Team.
We promote a healthy work-life balance with a hybrid working model, starting with 25 days of annual leave (rising to 28), private medical coverage, and additional wellbeing benefits.
Ready to join the UK’s largest managed service provider?
Apply today or contact our Talent Acquisition Team for more information.
#J-18808-Ljbffr