Were on the lookout for a Customer Experience Coordinator to join us at The Pet Vet Warrington! This is a fantastic opportunity to join our friendly, well-established team, dedicated to consistently wowing our customers by delivering exceptional customer service.
What were looking for We're looking for a customer service superstar who can help to create a really positive, welcoming, friendly and efficient environment for customers and their pets.We're looking for someone to join us on a full time basis also working 1:4 weekends on rotation.
Our Customer Experience Coordinators are often our customers first point of contact; the first faces they see when they walk into reception, and the voice down the end of the phone when they ring us. This puts our CECs in a great position to deliver a fabulous, long-lasting impression!
To truly smash it out of the park in your new role, we'll make sure you receive the very best training. You'll be able to take full advantage of our CPD for veterinary reception teams, provided through the BVRA (British Veterinary Receptionist Association).
We've recently adopted a deskless reception at The Pet Vet Warrington!Upon arrival at our surgery, customers and their pets are greeted by a member of our Customer Experience team. After being guided to their seat in our waiting area and offered refreshments, a Customer Experience Coordinator will sit with the customer and complete their check-in process...