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Purpose of the role
Coordination of the material supply chain into the major contract at Sizewell C and any associated works in line with the clients, contractors and Heidelberg Material UK’s expectations
Purpose of the role
Coordination of the material supply chain into the major contract at Sizewell C and any associated works in line with the clients, contractors and Heidelberg Material UK’s expectations
Ensuring all site delivery requirements and instructions are understood, acted upon, adhered to and effectively communicated to all staff and contractors attending site. Providing a coordinated and fully compliant delivery fleet with all required paperwork and administration tasks undertaken and recorded.
The role will involve a high level of cross department coordination and the management of all Heidelberg Materials UK and third party supplied products. As the project develops the role will further expand and involve the daily management of logistics activities at a number of distribution depots including road, rail & marine.
Take orders and input into SAP, plan deliveries by trucks, occasionally by Rail and possibly Sea as the project develops. Make SZC DMS and VMS bookings, monitor deliveries throughout the day and solve any issues, liaison with all stakeholders involved within the supply chain.
Key Accountabilities
* Achieve a high level of customer service by ensuring all site delivery expectations are met to pre-agreed levels
* Maintain and ensure all customer orders are entered on SAP (or equivalent system) whilst checking accuracy of information
* Regularly liaise with the client and contractors to ensure all deadlines for submissions and confirmation of orders are agreed
* Ensure that weekly/monthly programmes are available and submitted from the contractor /client to assist vehicle planning, operational production planning and that this feeds into commercial forecasting
* Complete and review objectives/KPI reports highlighting deviation from agreed targets
* Review daily/weekly DMS tracker and ensure Heidelberg Materials UK compliance is at +90%
* Capture and recorded all NCR’s and complaints on system and follow up by confirming they acted upon to ensure to avoid re-occurrence
* Monitor delivery performance levels to ensure effective use of resource and productivity levels
* Liaise internally and externally with suppliers and customers to deliver optimum service delivery
* Ensure the efficient and effective completion of administration tasks and query resolution
* Effectively schedule deliveries from the most economic plant, delivery and to liaise with plant staff and hauliers on daily movement and activities.
* To monitor daily delivery progress and liaise with customers.
* To understand the capacities and capabilities of internal production units, external customer demands and to schedule work accordingly.
* To maintain good working relations with operational staff, customers, hauliers, drivers and commercial team and operational plant staff.
* To ensure customer service is not compromised with a lack of vehicles in conjunction with achieving best vehicle utilisation.
* Review and highlight any future issues or non-deliver risks in advance
* Ensure hired in tipper and mixers are kept to a minimum and are closely monitored for performance against core fleet to ensure cost effectiveness
* Contribute to fleet review and compliance meetings making sure all future risks are highlighted
Job Requirements
* Customer & logistically focused and professional
* Proven customer service experience and logistics experience
* Ability to prioritise and make decisions, with discretion
* Excellent communicator and team player at all levels
* Open minded with leadership qualities
Education/Qualification
* Minimum of 5 GCSEs including maths & english.
* Good working understanding of standard Microsoft software packages.
* Valid Driving License
What’s On Offer
* Employer of choice: Armed Forces Covenant (Silver) / Disability Confident Committed / 5% Club (Platinum) / Mates in Mind / Clear Assured (Foundation) / The Mineral Products and Qualification Council (MPQC) / STEM Ambassador
* Compensation Package: Bonus incentives / Generous Pension Schemes / Life Assurance
* Work Life Balance: 27 days holiday (excluding bank holidays) / Agile working / Flexible working / Holiday purchase / Sabbatical
* Family Friendly: Enhanced policies such as Maternity / Paternity / Parental Leave / Neonatal / Adoption/IVF/Menopause
* Social Value: paid Volunteering Day every year / Communities (LGBTQ+, Network of Woman, Woman in Science and Engineering (STEM), Armed Forces)
* Wellbeing: Employee Assistance Programme (EAP) / Mental Health First Aiders / Cycle to Work / Employee Benefits portal including Gym discount / Free eye tests / Discounted Private Medical cover
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Wholesale Building Materials
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