Job Description
Why these roles exist
Every customer booking is a promise You’ll turn each click or call into the right technician, at the right door, at the right time. By keeping the wheels (and mop buckets, garden shears and EV vans) turning smoothly, you protect our brand magic 24/7.
What you’ll be doing
Sales: Answering daily call across our portfolio of services and booking them into the pre paid system.
Welcome & double-check bookings – pets, parking, allergies, access codes, payment… you catch it all.
Build and tweak schedules – drop jobs into our all-in-one platform so routes are lean and customers are keen.
Shepherd the fleet in real time – issue job sheets, reroute if traffic snarls, and keep techs feeling supported.
Keep customers in the loop – friendly ETA messages, instant heads-ups if we’re delayed, sincere solutions when life wobbles.
Tame the unexpected – flat tyres, lost keys, surprise VIP bookings… you improvise Plan B before the kettle boils.
Capture crystal-clear data – arrival times, mileage, feedback; the details t...