About the Role
At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.
We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal.
What you'll do
Being a Store Manager means so much more than running a store. It's your chance to own something and really define your success - which means you'll be:
* Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
* Creating the perfect setting that customers want to come back to again and again
* Taking ownership with brilliant management of sales, profit, your teams, and recognition
* Training and developing your team to become the best they can be
Benefits
* Access to the Coca‑Cola share scheme including matched contributions
* 50% discount on all your favourite food and drinks in Costa‑owned stores
* A smart pension that is matched up to an amazing 10%
* Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
* And that's not all. Explore even more of our perks here: https://bit.ly/costaperks
Who you are
We're passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
Our Ideal Candidate
* A strong leader with experience managing and developing successful teams
* A forward‑thinker with one eye on where we're heading and the other on the bigger picture
* An ambitious character who wants to be part of our growth journey
* A brand ambassador dedicated to maintaining high standards
* Somebody who thrives under pressure
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