Role: Mosaic Trainer (Adults and Social Care)
Ref: 000A CD46/1 (JM)
Pay Rate: up to £400 per day PAYE
Inside IR35
Hours: 37 per week (up to 5 days per week)
Length of Contract: 6 months
Location: Halifax, HX1 1TS
Working Arrangements: Training will be delivered as a mix of remote and in person
Role Purpose
The Mosaic Trainer will support the successful delivery and adoption of Mosaic at Calderdale Council. The role involves designing and delivering training to staff and ensuring users are confident and capable in applying new workflows and recording models. The trainer will work closely with SME's, operational leads, and technical teams to align training content to the project's delivery goals.
Key Responsibilities
* Develop and deliver tailored Mosaic training to Adults & Adult Finance directorate across all staff levels
* Design training materials, guides, and E-learning content aligned with new workflows and system features
* Conduct training analysis across service areas to inform content and rollout plans
* Collaborate with SMEs and project leads to ensure training reflects practice requirements and statutory needs
* Support UAT and early adopter groups with walk-throughs, drop-ins, and guidance
* Maintain and update training content based on feedback and changes to system design
* Work flexibly across rollout plans to deliver training aligned with go-live timelines
* Evaluate training impact and collate feedback to continuously improve delivery
Essential Skills and Experience
* Strong experience of Mosaic training delivery for Adults & Children's directorates
* Ability to communicate complex processes in accessible, clear language
* Good finance exposure and ability to build specific finance guides
* Experience of training users from all levels and backgrounds
* Experience developing both in-person and digital training formats
* Strong core Mosaic knowledge and its functionality
* Experience of public sector working