Job Title:Quality Assurance Customer Advisor
Location:Banbury
Shifts:Days 8am-4pm
Salary:Up to £32,500 (Depending on experience)
Benefits:Progression paths within the business, Leading company within the industry, Job Security, Company Pension.
Quality Assurance Customer Advisor Responsibilities:
* Complete and manage customer documentation requests, including site approval questionnaires and product specifications.
* Review, update, and maintain specifications on customer platforms within agreed deadlines.
* Populate, organise, and manage internal Quality Assurancedocumentation, including product statements, specifications, and procedures, ensuring accuracy and accessibility.
* Maintain accurate customer information and communicate directly with customers when required.
* Collaborate with Customer Care, Quality, and Corporate functions to ensure consistent and accurate information delivery.
* Support compliance activities, internal audits, and documentation reviews as needed.
Quality Assurance Customer Advisor Experience:
1. Strong problem-solving and organisational skills with the ability to manage multiple priorities.
2. Excellent written and verbal communica...