ARAG Group is looking for a Business Support Administrator to join our friendly and supportive Claims Department in our Bedwas office. Our Claims Department is at the heart of our market-leading legal expenses insurance provision, and we are seeking individuals who have a passion for providing excellent service to our customers and business partners. The team culture is supportive and focused on developing one another.
The successful candidate will provide excellent administrative support to the business. In this role, you can expect to:
1. Provide administrative assistance to ensure work is processed to the appropriate quality standard in a timely manner.
2. Ensure all communication with customers, colleagues, suppliers, or regulatory stakeholders is clear, concise, honest, and sensitive to their needs.
We are eager to hear from candidates who can communicate effectively at all levels and build relationships with customers, partners, and colleagues. The ideal candidate will work well under pressure and adapt to change. Previous experience in an office environment, along with good knowledge of Microsoft Office and data entry skills, is highly desirable.
Our people are passionate and enthusiastic about their work. We encourage independent thinking and ownership of tasks. In return, we offer a generous remuneration and an attractive benefits package, including:
* 25 days holiday with the option to buy up to 5 additional days
* Company pension scheme with flexible contribution options
* Progressive career development opportunities
* Group Income Protection and Legal Protection for all employees
* Health Cash Plan and European Motor & Home Emergency Assistance
* Salary sacrifice benefits such as Cycle scheme
* Access to exclusive discounts via our employee hub, including gym memberships at over 3,000 gyms in the UK
* Option to join our Sports and Social club for discounted events like theatre visits, wine tasting, and shopping trips
Shift patterns are 35 hours per week, Monday to Friday, between 7 am and 5 pm.
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