OSA Planner | Working Hours : 08:30-17:00 | Salary £23K-26K ( DOE) | Location : Knowsley
Job Overview
The OSA Programme manages all civils safety, repair and maintenance on the Openreach Network. It is a wide ranging and fast paced environment with strict SLAs. Every team member is empowered to take ownership of their workstacks, drive behaviours with field teams by working closely with Field Management and supply chain on a daily basis.
Duties
* As a Planner, you will be responsible for planning and issuing jobs to field teams, organising their delivery schedules, and ensuring that jobs progress as expected and are completed on time and in line with the OSA SLAs
* Daily calls with both DL teams and subcontractors to provide both direction and assistance
* Answering queries from the client.
* Handling client requests across all aspects of the project and escalating issues to the Desk Delivery Manager when required
* Coordinating and scheduling Civils estimates
* Managing SLAs
* Ensuring all dependencies are in place (booking Traffic Management / Permits / Safe dig prints etc)
* Closing jobs in line with SLAs
Skills/Experience
* Previous experience in a similar role is preferred but not essential for the right candidate
* Good computer skill preferably excel
* Organisational skills
* Can do attitude
Diversity Statement
MJ Quinn are committed to promoting an environment that values diversity. All staff are responsible for ensuring that all employees, customers, suppliers, and visitors are treated equally and fairly and not discriminated against on the grounds of age, disability, gender reassignment, marriage & civil partnerships, pregnancy & maternity, race, religion or belief, sex or sexual orientation.
We welcome applications from a diverse range of candidates regardless of their background, disability or gender and is committed to creating a workforce as diverse as the communities we serve.
About MJ Quinn
MJ Quinn Integrated Services Ltd is a UK-based company specialising in delivering end-to-end infrastructure services across multiple industries, including telecommunications, utilities, and mechanical and electrical engineering. Established with a commitment to quality and innovation, MJ Quinn provides tailored solutions that integrate design, installation, maintenance, and project management. The company partners with leading organisations to execute complex projects, leveraging cutting-edge technology and a skilled workforce to ensure efficient and reliable service delivery. MJ Quinn’s customer-focused approach and dedication to sustainability have solidified its reputation as a trusted provider in the infrastructure services sector.