Clevedon, United Kingdom | Posted on 21/05/2025
Benefits: Refer a Friend (£150/£250), Paid Breaks, Free DBS
Curaa is a family-run, community-driven care provider with award-winning homes and a compassionate team that provides person-centred care. Having launched in 2019, Curaa has grown its footprint across the South and Southwest of England and plans to continue this journey in the future.
Our commitment to excellence is driven by our core values of respect, integrity, community, and learning.
Respect: At Curaa, we believe in treating everyone with dignity and respect. We value diverse perspectives and foster an inclusive environment where every team member feels valued and heard.
Integrity: Our commitment to ethical practices ensures that we build trust with our residents, partners, and each other. We do what is right, especially when no one is watching.
Community: We support each other and work together to achieve common goals. Our sense of community extends beyond our office walls, as we actively engage with and contribute to the broader society.
Learning: By fostering a culture of learning, we ensure that our team remains innovative and adaptable in a constantly evolving world.
The successful applicant will:
* Organise office operations and procedures, control and deal with all correspondence, design and maintain filing systems, review and approve supply requisitions, and assign and monitor various other clerical functions.
* Approve staff timesheets/shifts, make DBS checks, procure references for new staff, and work closely with HR to ensure timely staffing of the home.
* Ensure staff are paid accurately by working with the finance team and payroll bureaus.
* Create and maintain staff and resident files, including contracts, pre-admission, admission, and departure documents.
* Maintain the staff training matrix and record staff annual leave and sickness.
* Support occupancy by following up on enquiries and conducting show-arounds if needed.
* Verify received orders from suppliers and invoices against actual shifts worked.
* Manage petty cash in Excel and deposit cheques as required.
* Support financial tasks such as monthly invoicing in Xero, liaising with finance and payroll teams, and coordinating with authorities and families.
* Assist in internal and external meetings, ensuring they run smoothly and minutes are recorded.
* Handle internal and external queries efficiently, in line with policies.
* Book medical appointments for residents and manage staff diaries.
* Provide a professional, welcoming, and friendly first contact point for visitors, residents, and inquiries via phone and email.
* Proficiently use Microsoft Teams and other Microsoft Office applications.
* Support managers with additional administrative duties as needed.
What we are looking for:
This role is ideal for a current Administrator or Bookkeeper seeking to develop managerial skills, or an experienced candidate looking to return to work. The successful candidate will provide high-level support to management and care teams, enabling exceptional resident care. The ideal candidate will have excellent organizational skills, initiative, a positive attitude, and strong problem-solving abilities. Outstanding verbal and good written communication skills are essential given the central role of this position.
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