Company Description
Fairmont St. Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland’s most iconic 5-star luxury hotels and resorts in the home of golf.
Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility. With multiple food and beverage venues on site, including our two AA Rosette Restaurant, St Andrews Clubhouse & Grill - serving the finest Scottish steak and seafood, we are able to offer our guests a world class experience for dining and leisure activities, right here on property.
Within 20 minutes from Leuchars Railway station and 35 minutes from Dundee, we are an easy commute from numerous Scottish destinations.
Job Description
We are seeking a confident and passionate Food & Beverage Supervisor to join our team and support the delivery of exceptional dining experiences across our outlets. This is a dynamic role within our five-star environment, ideal for someone who thrives on variety - from elegant breakfasts to vibrant evening service and late-night drinks.
With a strong focus on service excellence and attention to detail, you will play a key role in leading the team and ensuring every guest experience is seamless, personalised and memorable.
A little more about the role:
1. Take responsibility for the outlet during your shift, leading the team and ensuring smooth, efficient service from open to close
2. Confidently manage opening and closing procedures, ensuring the outlet is fully prepared for service and closed down to the highest standards
3. Orchestrate food and beverage service with precision, adapting your approach to suit breakfast, dinner and late-night service environments
4. Deliver warm, intuitive and personalised service, anticipating guest needs and exceeding expectations
5. Lead, motivate and develop the team, creating a positive, professional and high-performing culture
6. Delegate effectively to ensure seamless service and consistent attention to detail across all tables
7. Maintain impeccable standards of cleanliness, presentation and organisation throughout the outlet
8. Ensure all service standards are upheld, including LQA and Fairmont brand expectations
Qualifications
9. Previous experience in a Food & Beverage supervisory role, ideally within a luxury hotel or high-end restaurant environment
10. Confident leadership skills, with the ability to motivate, coach and develop a diverse team
11. Excellent communication and interpersonal skills, with a natural ability to build rapport with guests and colleagues
12. Strong organisational skills and the ability to remain calm and composed in a fast-paced environment
13. A keen eye for detail and a commitment to maintaining the highest standards of presentation and service
14. Flexibility to work a variety of shifts, including early mornings, evenings and late nights, in line with outlet operations
Additional Information
15. Competitive salary package including gratuities
16. Company pension scheme for your future security
17. Staff shuttle service to and from St Andrews
18. Complimentary staff canteen with fresh daily meals
19. 50% discount in our Food & Beverage outlets
20. Exclusive employee rates for spa treatments and complimentary green fees
21. Free access to our gym and pool facilities
22. Career growth opportunities and clear progression pathways
23. Comprehensive on-the-job training to support your development
24. Regular team social events to connect, unwind, and celebrate together