Overview
Kainos Birmingham, England, United Kingdom
Delivery Manager (Defence Sector) at Kainos
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As a Delivery Manager at Kainos, you will be responsible for ensuring that Kainos’ innovative digital services and platforms meet user needs and the outcomes agreed between Kainos and the client, while ensuring delivery follows good governance and quality standards. You will empower and support Kainos teams to perform well, learn, and grow in a manner consistent with Kainos values. You will leverage successful delivery and strong client relationships to explore opportunities to win follow-on business with existing customers.
Minimum Requirements
* Minimum of 2 years demonstrable success managing software delivery projects using agile methodology for external customers.
* Experience in bespoke software delivery, operating as a part of an agile team working for an external customer (experience in a client-facing role in a consulting environment is a must-have).
* Active Security Clearance.
* UK defence sector experience.
* Substantial experience in managing and leading project teams including line management responsibility.
* Evidence of developing and managing sound client-supplier relationships and good knowledge of at least one industry vertical (e.g. Financial Services, Health or Government).
* Strong commercial awareness and sound understanding of project dynamics.
* Excellent interpersonal skills.
* Highly flexible (including a willingness to work away from home base).
The Successful Candidate Will Exhibit The Following
Governance
* Ensure appropriate project governance arrangements and technical quality standards are developed and followed throughout the project lifecycle.
* Effectively manage project risks and issues, escalating where appropriate.
* Comply with, and ensure team members comply with, all confidentiality and non-disclosure policies and agreements and ensure the security of information at all times.
Delivery
* Understand critical success factors for the project (beyond the traditional measures: on time, on budget, and to agreed scope) and ensure each work stream has a plan in place to achieve the success factors.
* Be responsible for achieving or exceeding profitability targets plus accurate and timely forecasting and reporting of project variables (revenue, staffing, work in progress, debt, etc.).
* Exploit opportunities for adding value to the client, ensuring that expectations are proactively managed and issues are addressed promptly and appropriately.
Team
* Motivate and empower teams to create a positive and creative culture for our people to perform well, learn, and grow.
* Put people first and develop others – manage, coach and develop a small number of staff, with a focus on managing employee performance.
* Ensure all team members have clear goals, receive regular feedback, and have timely and constructive appraisals.
* Ensure team members have learning and development objectives to acquire and maintain the skills necessary for the project.
* Have responsibility for staffing teams and onboarding of new team members.
* Build and maintain constructive and collaborative relationships with the client, other suppliers, and third-party stakeholders.
Business Development & Account Management
* Support future growth by working closely with Sales, Account Leads & Account Management teams, assisting with the sales/procurement cycle to best position Kainos to win profitable new business.
* Promote successes Kainos-wide to our customers and to the market through case studies, award submissions, blogs, tweets, etc.
* Understand the contracts and commercial terms applying to our projects and ensure that Kainos is not compromised by non-compliance.
* Contribute to professional development and growth; participate in continuous improvement initiatives within the Management Capability.
* Understand current thinking from the Technology, Experience Design and Consulting capabilities and drive alignment accordingly.
* Encourage innovation in technology and process both within the project and outside the project.
* Proactively assist with recruitment activities to enable stable organisational growth.
Desirable
* Experience of user research, analytics and design disciplines and their contribution to the effective delivery of digital services and platforms.
* Evidence of securing significant follow-on business with an existing client.
* Holds a current and recognised Project or Programme Management certification.
* Experience of project delivery aimed at digital transformation. Evidence of innovating or leading initiatives to improve management and leadership practices within a team or an organisation.
Embracing our differences
We value diversity, equity, and inclusion and are committed to building a team that is diverse and inclusive. We are an equal opportunity employer and welcome applicants from all backgrounds. If you require accommodations or adjustments, please reach out to our talent acquisition team.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management and Manufacturing
* Industries: Information Services
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