Overview
Gourmet Burger Kitchen (GBK) at Lakeside is a popular destination for burger lovers, offering a variety of handcrafted gourmet burgers made with high-quality ingredients. BRG is a growing hospitality group focused on delivering a memorable guest experience and an excellent working environment, guided by our core values: Honest, Hardworking, Hungry, and Heart.
Responsibilities
* Lead by Example: Motivate and support your team to deliver outstanding service, ensuring every guest leaves with a smile.
* Deliver Exceptional Hospitality: Ensure every guest receives a warm welcome, seamless service, and a memorable dining experience.
* Support the Management Team: Take charge in the absence of the Restaurant Manager, keeping things running smoothly and efficiently.
* Keep Things Flowing: Manage bookings, oversee table service, and maintain a great atmosphere throughout busy shifts.
* Training & Development: Help train and develop team members, ensuring they have the skills and confidence to succeed.
* Maintain Standards: Uphold GBK's high service and cleanliness standards, ensuring a safe and enjoyable environment for both guests and the team.
Qualifications & Skills
* Customer Service Passion: A natural people person who loves engaging with guests and making their experience special.
* Leadership Skills: Previous experience in a hospitality or restaurant setting, with the ability to inspire and guide a team.
* Problem-Solving Mindset: Ability to stay calm and think on your feet during busy service periods.
* Organisational Flair: Great attention to detail to manage shifts, team performance, and restaurant flow effectively.
* Energy & Enthusiasm: A positive, can-do attitude that keeps the team motivated and guests happy.
About BRG
Boparan Restaurant Group (BRG) is a growing hospitality group committed to becoming the Best Restaurant Group in everything we do. We are obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment. At BRG, we live by our core values: Honest, Hardworking, Hungry, Heart.
Benefits & Perks
* Feast on 50% Off your total bill for you and 5 friends across all BRG brands.
* Exclusive discounts on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
* 20% off at Carluccio's retail gift shop & deli.
* Get Paid When You Need It with Wage Stream, offering access to advanced pay.
* Refer Friends and Earn with our bonus scheme.
* Excellent opportunities for career development across our diverse brand portfolio.
* Flexible working opportunities that suit your lifestyle.
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