Job Description
Job Purpose
Soha Response is our new in-house contracting business. This role is an essential part of the team, providing a comprehensive, efficient and responsive property maintenance service.
You will contribute to this by working in an efficient way to ensure that all KPI's are met and an excellent customer experience is delivered. You will co-ordinate with colleagues to ensure that works are completed on a 'can-do, first-time fix' basis, and carrying out work of a high quality.
You will do this whilst also providing excellent customer satisfaction through detailed, regular and accurate communication, taking pride in your work and ensuring that resources are maintained and used correctly.
The role will be based across South Oxfordshire and surrounding areas and you will be provided with a company van and tools for work purposes.
Role specific duties;
carry out a wide range of electrical repairs to properties including remedial repairs, rewires, kitchen and bathroom upgrades and emergency lighting and alarm system installations.
identify and diagnose faults and rectify first time whenever possible, ensure repairs are completed within target response times and to a high standard.
carry out testing, surveys and inspections as necessary, submitting detailed reports on both defined pre-work & post work gateway approvals.
complete all necessary digital w...