Are you motivated, enthusiastic and target driven with an interest in beginning a career within Credit Control?
Axon Moore are delighted to have partnered a well-respected and high growth client within the property sector to recruit a Credit Controller to join their friendly and close knit team.
You will receive the training and support to enable you to thrive within your role. You would be joining a business with a brilliant working environment and culture, which truly values its employees
The Credit Controller will provide excellent customer service and liaise with other departments to give correct and up to date information to clients. This will include having friendly and professional conversations with clients and handling dispute resolution over the phone and via email.
The role will suit someone who is organised and has good communication skills. Experience within Collections, Customer Services or Credit Control would be beneficial.
Your key duties and responsibilities will include:
Effective liaising with customers for collection of payments within agreed terms and timely recovery of debt
Resolving invoice queries both internally & externally in a timely manner; to ensure payment is not delayed
Updating the CRM system
Negotiating and documenting agreed repayment plans when requested by a customer
Working to KPIs
THE PERSON:
Motivated, keen to develop and grow
Ability to work to deadlines
Collections, credit control or customer service experience
First class communication skills, listening and able to build relationships
Proactive
Good systems and Excel skills
Calm and professional
THE BENEFITS:
Salary £26,000
Hybrid after probation
Annual bonus
25 days holiday
Pension