Care Navigator – Permanent Role Location: Gateway 1, Holgate Park Drive, Holgate, York, YO26 4GG
Salary: £25,065 - £26,734 (Full-Time Equivalent)
Contract Type: Permanent (with opportunity for overtime via Bank Shifts on weekends)
Hours: Full Time | Monday to Friday (weekend shifts available)
System Used: SystmOne
About the Role We are currently recruiting for a Care Navigator to support Clinical Services and Urgent Care teams in York. This is a non-patient-facing role, ideal for someone organised, compassionate, and experienced in healthcare administration.
You’ll play a key role in ensuring patients receive timely, high-quality care through effective coordination and administrative support.
Key Responsibilities
Deliver high-quality administrative support including appointment booking and referral processing
Use SystmOne to manage patient data accurately and confidentially
Respond to patient and professional enquiries with professionalism and compassion
Support the coordination of care across services and follow up on patient needs
Work flexibly across teams to support service deliveryRequirements Smart Card – Essential
Previous experience in one or more of the following roles:
GP Receptionist
GP Administrator
Medical Receptionist
Healthcare Assistant
Patient CoordinatorInterested? Please send your CV to:
? (url removed)